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Waited 8 weeks for a custom belt pouch for a S&W 351 2in, purchase price $41.60, after 6 weeks received a email the order was shipped, no tracking #. I call Craft holster talked to a nice lady saying my order was shipped with no tracking # to save on shipping and assured me the custom belt patch would arrive soon. Three days later I received a universal $26.00 Falco belt pouch .

Review about: Craft Holsters Shipping Service.

Reason of review: Not as described.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

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craftholsters
#1229975
Craft Holsters Verified Representative

Dear customer, I'm Luke from Craft Holsters. First of all, I would like to thank you for the feedback.

I apologize for any issues you had experienced, of course mistakes happen from time to time, however we're here to resolve them ASAP to your satisfaction.

Please contact me at info@craftholsters.com with some details about your purchase (the order number and/or your e-mail) and I'll do my best to provide you with a solution you'll be satisfied with. Thank you again.

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